Return and Refund Policy
The Return and Refund Policy for How to Buy and Sell Coins is included to assist you in returning purchased merchandise in the event that you are not completely satisfied with your purchase. We have a strict return policy. Please read and understand the policy completely before executing your return.
Return Policy for Items Purchased from How to Buy and Sell Coins
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund (not including shipping and handling). Please see below for more information about our return policy.
Returns
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in the original condition, with original tags and/or labels attached.
Return Process
To return an item purchased from How to Buy and Sell Coins, please complete the form below to obtain a Return Merchandise Authorization (RMA) number.
After receiving an RMA number, place the item securely in its original packaging and mail your return to the following address:
How to Buy and Sell Coins
c/o Jason Moser
Attn: Returns
RMA #: _________
326 Green View Rd
Moyock, NC 27958
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a method of traceable shipping (certified or tracking number) to mail your return. Items lost during return shipping are not eligible for a refund. It is recommended to obtain insurance for the item up to the refund value of the item being returned. If the item is lost during return shipping, the customer will not be eligible for a refund.
Refunds
After receiving your return and inspecting the condition of the item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
Exceptions
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. Please provide as many details as possible to qualify for an exception. Item must be returned using the process above for proof of damage.
Lost or stolen items (if not signed for by the customer) will be eligible for full refund.
Items reported lost or stolen (after being signed for by the customer) are not eligible for a refund.
Questions
If you have any questions concerning our return policy, please contact us.